You may contact us via phone at 603-594-0400, Monday - Friday from 9:00 to 5:00 pm; or leave us a voice message Saturday – Sunday, we will call you back as soon as possible.
We schedule crews of 1-2 technicians 5-6 days a week. We do not schedule inspections/cleaning or estimates on weekends.
All appointments are scheduled by the properties location, and according to services to be provided.
An average estimate or inspection/cleaning takes roughly an hour, we block appointments in one hour time frames, however, to avoid problems with our techs running late or you having to be late, we ask that you be available for 45 minutes on each side of the appointment to allow for unforeseen problems if the previous appointment runs over the allotted time. If this should happen our techs will call and notify you.
We do inspections, cleanings, estimates and installations year round. Masonry can only be done when the weather is consistently over 40 degrees, with no rain in sight. Typically April - October
We do provide estimates for masonry thought-out the year. Many of our customers have estimates done in the fall-winter months, so when spring comes around they have paid a deposit, and are on the spring schedule for completion.
It is not unusual during our busy season (September-December) for wait times longer than two weeks to get on the calendar. We do our best to accommodate everyone that calls.
We are at the mercy of weather, traffic issues, logistical scheduling conflicts, and unforeseen circumstances. We strive to make it to our appointments on time but, there will be times beyond the technician’s control. In these instances, you will get a call from either your technician or our office staff.